Returns & Exchanges
At Blueland, we want you to love your sustainable cleaning routine, so if you're not completely satisfied, we offer a 30-day money-back guarantee on all starter kits and refills. Simply reach out to our team to initiate a return or exchange for a more eco-friendly fit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
- 3.Pack Your Items
Securely pack the items in their original packaging or a similar compostable box to ensure they arrive back to us safely.
- 4.Receive Your Refund
After our team receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.